We at OptiCal Sciences Ltd
understand that your privacy is important to you and that you care about how
your personal data is used and shared online. We respect and value the privacy
of everyone who visits this website, www.optical-sciences.co.uk ("Our Site”) and
will only collect and use personal data in ways that are described here, and in
a manner that is consistent with our obligations and your rights under the law.
carefully and ensure that you understand it. Your acceptance of our Privacy
Policy is deemed to occur upon your first use of our Site. If you do not accept
DEFINITIONS AND INTERPRETATION
In this Policy, the following
terms shall have the following meanings:
"Cookie” means a small text file placed on your
computer or device by our Site when you visit certain parts of our Site and/or
when you use certain features of our Site. Details of the Cookies used by our
Site are set out in section 13, below;
"Personal data” means any and all data that
relates to an identifiable person who can be directly or indirectly identified
from that data. In this case, it means personal data that you give to us via
our Site. This definition shall, where applicable, incorporate the definitions
provided in the General Data Protection Regulation 2016/679 ("GDPR”); and
"We/Us/Our” means OptiCal Sciences Ltd, a company
registered in England and Wales under number 03101124, whose registered office is at Envirotest House, Anglia
Way, Moulton Park, Northampton, Northants, NN3 6JA.
INFORMATION ABOUT US
We own and operate this Site.
Our main point of contact for data protection related queries
(our "Data Protection Lead”) is Vanessa Askew, who can be contacted by email at
[email protected], or by post at Envirotest House, Anglia Way,
Moulton Park, Northampton, NN3 6JA.
WHAT DOES THIS POLICY COVER?
to other websites. Please note that we have no control over how your data is
collected, stored, or used by other websites and we advise you to check the
privacy policies of any such websites before providing any data to them.
As a data subject, you have the following rights under the GDPR,
which this Policy and our use of personal data have been designed to uphold:
The right to be informed about our collection and use of
The right of access to the personal data we hold about you (see
The right to rectification if any personal data we hold about
you is inaccurate or incomplete (please contact us using the details in section
The right to be forgotten – i.e. the right to ask us to delete
any personal data we hold about you (we only hold your personal data for a
limited time, as explained in section 6 but if you would like us to delete it
sooner, please contact us using the details in section 14);
The right to restrict (i.e. prevent) the processing of your
The right to data portability (obtaining a copy of your personal
data to re-use with another service or organisation);
The right to object to us using your personal data for
particular purposes; and
Rights with respect to automated decision making and profiling.
If you have any cause for complaint about our use of your
personal data, please contact us using the details provided in section 14 and
we will do our best to solve the problem for you. If we are unable to help, you
also have the right to lodge a complaint with the UK’s supervisory authority,
the Information Commissioner’s Office.
For further information about your rights, please contact the
Information Commissioner’s Office or your local Citizens’ Advice Bureau.
WHAT DATA DO WE COLLECT?
Depending upon your use of our Site, we may collect some or all
of the following personal and non-personal data (please also see section 13 on
Identity data, which may include your first name and surname;
Contact data, which may include your postal address, billing
address, email addresses and telephone numbers;
Transaction data, which may include details about payments
between us and other details of purchases made by you;
Demographic information, such as post code, preferences, and
Usage data, which may include your IP address, web browser type
and version and operating system.
This data may be collected by:
You visiting our Site;
You registering an account on our Site; or
You ordering our equipment.
Please note our Site may also ask you for payment details, such
as billing information or credit or debit card information, however all
payments made via our Site will go through a third party payment processor and
as such, we shall have no access to this data.
A separate contractual relationship will be created between you and the
payment processor on their terms and conditions and we cannot be held liable
for any errors, actions, omissions or incorrect charges that may be made by
HOW DO WE USE YOUR DATA?
All personal data is processed and stored securely, for no
longer than is necessary in light of the reason(s) for which it was first
collected. We will comply with our
obligations and safeguard your rights under the GDPR at all times. For more
details on security see section 7, below.
Our use of your personal data will always have a lawful basis,
either because it is necessary for our performance of a contract with you,
because you have consented to our use of your personal data (e.g. by
subscribing to emails), or because it is in our legitimate interests.
Specifically, we may use your data for the following purposes:
Providing and managing your access to our Site;
Personalising and tailoring your experience on our Site;
Supplying our equipment and services to you (please note that we
require your personal data in order to enter into a contract with you);
Replying to emails from you;
Supplying you with emails that you have opted into (you may
unsubscribe or opt-out at any time by emailing us directly;
Analysing your use of our Site to enable us to continually
improve our Site and your user experience.
With your permission and/or where permitted by law, we may also
use your data for marketing purposes which may include contacting you by email
with information, news and offers on our services. We will not, however, send
you any unsolicited marketing or spam and will take all reasonable steps to
ensure that we fully protect your rights and comply with our obligations under
GDPR and the Privacy and Electronic Communications (EC Directive) Regulations
Third parties whose content appears on our Site may use third
party Cookies, as detailed below in section 13. Please refer to section 13 for
more information on controlling Cookies. Please note that we do not control the
activities of such third parties, nor the data they collect and use and advise
you to check the privacy policies of any such third parties.
You have the right to withdraw your consent to us using your
personal data at any time, and to request that we delete it.
We do not keep your personal data for any longer than is
necessary in light of the reason(s) for which it was first collected.
HOW AND WHERE DO WE STORE YOUR DATA?
We only keep your personal data for as long as we need to in
order to use it as described above in section 6, and/or for as long as we have
your permission to keep it.
store your data on our servers in the UK.
Data security is very important to us, and to protect your data
we have taken suitable measures to safeguard and secure data collected through
DO WE SHARE YOUR DATA?
8.1 We may
sometimes contract with other third parties to supply our equipment and
services to you on our behalf. These may include search engine facilities,
courier companies and suppliers. In some
cases, these third parties may require access to some or all of your data. Where any of your data is required for such a
purpose, we will take all reasonable steps to ensure that your data will be
handled safely, securely, and in accordance with your rights, our obligations,
and the obligations of the third party under the law.
8.2 We may
compile statistics about the use of our Site including data on traffic, usage
patterns, user numbers, sales, and other information. All such data will be
anonymised and will not include any personally identifying data, or any
anonymised data that can be combined with other data and used to identify you.
We may from time to time share such data with third parties such as prospective
investors, affiliates, partners, and advertisers. Data will only be shared and
used within the bounds of the law.
8.3 We may
sometimes use third party data processors that are located outside of the
European Economic Area ("the EEA”) (The EEA consists of all EU member states, plus
Norway, Iceland, and Liechtenstein).
Where we transfer any personal data outside the EEA, we will take all
reasonable steps to ensure that your data is treated as safely and securely as
it would be within the UK and under the GDPR.
certain circumstances, we may be legally required to share certain data held by
us, which may include your personal data, for example, where we are involved in
legal proceedings, where we are complying with legal requirements, a court
order, or a governmental authority.
WHAT HAPPENS IF OUR BUSINESS CHANGES HANDS?
We may, from time to time, expand or reduce our business and
this may involve the sale and/or the transfer of control of all or part of our
business. Any personal data that you have provided will, where it is relevant
to any part of our business that is being transferred, be transferred along
with that part and the new owner or newly controlling party will, under the
purposes for which it was originally collected by us.
In the event that any of your data is to be transferred in such
a manner, you will not be contacted in advance and informed of the changes.
HOW CAN YOU CONTROL YOUR DATA?
In addition to your rights under the GDPR, set out in section 4,
when you submit personal data to us via email or via our Site, you may be given
options to restrict our use of your data.
In particular, we aim to give you strong controls on our use of your
data for direct marketing purposes (including the ability to opt-out of
receiving emails from us which you may do by unsubscribing using the links
provided in our emails, at the point of providing your details and by managing
You may also wish to sign up to one or more of the preference services
operating in the UK: The Telephone Preference Service ("the TPS”), the
Corporate Telephone Preference Service ("the CTPS”), and the Mailing Preference
Service ("the MPS”). These may help to prevent you receiving unsolicited
marketing. Please note, however, that these services will not prevent you from
receiving marketing communications that you have consented to receiving.
YOUR RIGHT TO WITHHOLD INFORMATION
You may access certain areas of our Site without providing any
data at all. However, to use all
features and functions available on our Site you may be required to submit or
allow for the collection of certain data.
disable Cookies in your internet browser. Most internet browsers also enable
you to choose whether you wish to disable all cookies or only third party
Cookies. By default, most internet browsers accept Cookies but this can be
changed. For further details, please consult the help menu in your internet
browser or the documentation that came with your device. You can choose to delete Cookies on your
computer or device at any time, however you may lose any information that
enables you to access our Site more quickly and efficiently.
HOW CAN YOU ACCESS YOUR DATA?
have the right to ask for a copy of any of your personal data held by us (where
such data is held). Please contact us for more details using the contact
details below in section 14. Alternatively, please refer to Our Data Protection
Our Site may place and access certain first party Cookies on
your computer or device. First party Cookies are those placed directly by us
experience of our Site and to provide and improve our services. All Cookies used by and on our Site are used
in accordance with current Cookie Law.
By using our Site, you may also receive certain third party
Cookies on your computer or device. Third party Cookies are those placed by
websites, services, and/or parties other than us. These Cookies are not integral to the
functioning of our Site and your use and experience of our Site will not be
impaired by refusing consent to them.
All Cookies used by and on our Site are used in accordance with
current Cookie Law.
Before Cookies are placed on your computer or device, you will
be shown a pop-up requesting your consent to set those Cookies. By giving your
consent to the placing of Cookies, you are enabling us to provide the best
possible experience and service to you. You may, if you wish, deny consent to
the placing of Cookies; however certain features of our Site may not function
fully or as intended.
Certain features of our Site depend on Cookies to function.
Cookie Law deems these Cookies to be "strictly necessary”. These Cookies are
shown below. Your consent will not be sought to place these Cookies, but it is
still important that you are aware of them. You may still block these Cookies
by changing your internet browser’s settings as detailed below, but please be
aware that our Site may not work properly if you do so. We have taken great
care to ensure that your privacy is not at risk by allowing them.
Our Site uses Google Analytics.
Website analytics refers to a set of tools used to collect and analyse
anonymous usage information, enabling us to better understand how our Site is
used. This, in turn, enables us to improve our Site and the services offered
through it. You do not have to allow us to use these Cookies, however whilst
our use of them does not pose any risk to your privacy or your safe use of our
Site, it does enable us to continually improve our Site, making it a better and
more useful experience for you. Google's
Our Site also uses Pipedrive and Leadfeeder to help us track and
analyse the visitors to our Site. Their
privacy policies can be found at https://www.pipedrive.com/en/privacy and https://www.leadfeeder.com/privacy-may-2018/
In addition to the controls that we provide, you can choose to
enable or disable Cookies in your internet browser. By default, most internet
browsers accept Cookies but this can be changed. For further details, please
consult the help menu in your internet browser or the documentation that came
with your device.
You can choose to delete Cookies on your computer or device at
any time, however you may lose any information that enables you to access our
Site more quickly and efficiently.
It is recommended that you keep your internet browser and
operating system up-to-date and that you consult the help and guidance provided
by the developer of your internet browser and manufacturer of your computer or
device if you are unsure about adjusting your privacy settings.
If you have any questions about
Please ensure that your query is clear, particularly if it is a request for
information about the data we hold about you (as under section 12, above).
Any changes will be immediately posted on our Site and you will be deemed to
following the alterations. We recommend that you check this page regularly to