Take the stress out of instrument calibration with an OptiCal Sciences Service Contract  

For any organisation working in a controlled or regulated environment, keeping critical measurement instrumentation calibrated, compliant and in good working order isn’t optional. It’s fundamental to product quality, regulatory compliance as well as patient or worker safety. But tracking calibration due dates, chasing service history and scrambling to arrange repairs when equipment fails can quickly become a drain on time and resources.

That’s where OptiCal Sciences’ Service Contracts come in.

Hassle-free cover, built around your instruments

A Service Contract with OptiCal Sciences is designed to give customers genuine peace of mind. Rather than leaving calibration management to chance, or to an already stretched internal team, OptiCal Sciences takes on the responsibility of tracking when each instrument’s calibration is due. When a certificate is approaching expiry, the team gets in touch and arranges for a fully qualified engineer to visit site and carry out the routine service work, so nothing slips through the cracks.

Depending on the contract level chosen, cover can include:

* Routine calibration – one or two scheduled recalibrations per year

* Emergency breakdown cover – support when an instrument unexpectedly fails

* Replacement parts – keeping repairs fast and instruments back in service quickly

* Free loan instruments – on the top-tier contracts, a replacement unit is provided while yours undergoes workshop repair, minimising downtime

For businesses running multiple instruments across one or several sites, OptiCal Sciences also offers generous discounts on multi-instrument contracts, and will tailor a solution where the standard options don’t quite fit.

Never lose a calibration certificate again

Misplaced calibration certificates are a common (and stressful) headache during audits and inspections. With a Service Contract in place, that risk disappears as OptiCal Sciences maintains a full history of every calibration and service job carried out on your equipment.  And, calibration certificates can be reissued whenever they’re needed.

That same service history also means the team can spot recurring issues with a particular instrument before they become bigger problems. We can produce a full service report on request, giving quality and compliance teams a ready-made audit trail.

Backed by industry expertise

OptiCal Sciences has been supporting customers since 1996 and, as part of the Air Techniques International (ATI) group, we combine decades of hands-on service experience with the backing of an internationally recognised manufacturer.

The company is certificated to ISO 9001:2015 giving customers confidence that OptiCal Sciences’ quality management processes are independently verified. Its engineers support customers across a wide range of regulated and quality-critical industries, including pharmaceutical, biomedical, semiconductor, microelectronics, aerospace, nuclear, food and packaging and cleanroom validation.

Peace of mind

A Service Contract with OptiCal Sciences means one less thing to worry about. Instead of manually tracking calibration deadlines, hunting for old certificates or facing lengthy downtime when an instrument fails, customers get a proactive partner. We manage it all on their behalf, from routine servicing, emergency support, documentation and, in certain cases, a loan instrument to keep operations running.

To find out which Service Contract option is right for your instruments, get in touch with the OptiCal Sciences team: info@optical-sciences.co.uk | Phone +44 (0)1604 493200