Service Department
OptiCal Sciences’ range of services include:
- On-Site or In-House Instrument Recalibration
- On-Site Service Contracts
- Instrument Repairs
- Automated System Installation, Commissioning and Validation
- Technical Support
- Operator Training
- Instrument Hire
- Rapid Turnaround for all Services And Repairs
The provision of high quality after-sales support is of paramount importance. OptiCal Sciences’ Service Engineers operate in a well equipped workshop incorporating anti-static benches, clean air cabinets, specialized test and calibration equipment. Our team of Field Engineers are fully equipped to provide the same high standard of service on-site at customers’ premises throughout the UK and Ireland.
A full service history for each and every instrument is maintained on our unique, computerized database to facilitate fast and efficient service and to assist our customers’ management of calibration maintenance schedules.
Confidence in the accuracy of any monitoring instrument can only be as high as the standard and authenticity of its calibration. OptiCal Sciences continually invests in the training of highly skilled service engineers and the latest specialized test equipment. Laser diode precision alignment, for example, is one of our in-house services, which eliminates the need to return instruments to the manufacturer thus minimizing down-time.
OptiCal Sciences are highly tuned in to our clients needs and strive to provide a quality service at a competitive price.
