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Service Contracts

OptiCal Sciences offer hassle-free instrument contracts for your peace of mind. Depending on the option you chose, our contracts offer routine calibration, emergency breakdown cover, replacement parts and loan instruments.       

What can we do for you?
When you take up our contract, you won't need to worry about keeping track of calibration due dates, because we will do that for you.  We will contact you when your instruments calibrations are nearing their expiry date and arrange for one of our fully qualified engineers to visit your site to carry out the routine service work.

Lost your calibration certificate?
Don't worry, history of calibrations and service work carried out by OptiCal Sciences are maintained in our system.  We can reissue your calibration certificate.

Do you need a history of service work carried out on your instrument?
We keep a history of all service work carried out by OptiCal Sciences on your instrument and can produce a report for you.  We also watch for any reoccurring problems with your instrument, so you won't need to worry about any problems that may be cropping up.

Our standard Service Contract options include one or two recalibrations per annum and, if required, can include emergency breakdown cover and even replacement parts*.  Our top of the range Service Contract option (C1) offers the free loan of a replacement instrument should yours require workshop repair**.

We are happy to provide tailored solutions where the standard Service Contract options do not meet with our customers' requirements and offer generous discounts for Multiple Instrument Contracts.


Routine Visits Per Annum

Emergency Callouts Per Annum

Replacement Parts Included

Free Loan of Replacement Instrument**

Option C1

2

2

Option C2

2

2

Option C3

2

0

Option C4

1

1

Option C5

1

1

 

* Subject to make of instrument
** Subject to availability and suitability

OptiCal Sciences service contracts are fully inclusive of travel to and from site, with no additional charges for long distance customers.

Please do not hesitate to contact us to discuss your contract needs.



    

 

ISO 9001:2008 Certification

We are currently certificated to the requirements of ISO 9001:2008 by Intertek Group PLC, who are accredited by the United Kingdom Accreditation Service (UKAS). UKAS, as an accreditation body, work with other similar bodies around the world to ensure that the standard of auditing is uniform and adequate. Some certification bodies do not have this accreditation and therefore the standard of their auditing has not been independently verified. For further details please see the web page linked here: http://www.ukas.com/about-accreditation/default.asp

Please click here to view a copy of our ISO 9001:2008 Certificate